FAQs

Standard turnaround time is 4-6 business days. For urgent cases, we offer same-day service if your document arrives by 10am. Most standard requests are completed in just a few business days.

Yes, you can—but NYC’s apostille process is complicated and time-consuming. One wrong step can mean rejection and lost time. We handle every detail so it’s done right the first time, saving you stress and delays.

We handle a wide range, including birth and marriage certificates, diplomas, transcripts, business documents, and professional licenses. If you’re unsure, send it for a free review and we’ll confirm eligibility.

Absolutely. Just mail us your documents with a tracking number and we’ll send them back to you.

Yes. Your documents are stored securely, tracked during transit, and handled with the utmost care. Plus, we’re fully insured, so you’re protected every step of the way.

You can mail them or, if you’re in Manhattan, schedule a local courier pickup for maximum convenience.

That’s exactly why we offer a free document review. We’ll make sure everything is in order before anything is submitted.

Weekdays 9-4pm. We also offer after-hours and weekend support upon request.

Yes, we offer consulate drop-off for additional document legalization (non-Hague countries). Additional fees apply—just ask.

We provide real-time status updates, so you always know where things stand and when to expect your completed paperwork.

With same-day service available, we can often turn it around in a few hours. We must receive the correct apostille ready document by 10am.

So far, we have had a 100% success rate with submissions, thanks to our upfront document review, but if it happens, we’ll work with you immediately to correct the issue and resubmit asap

All pricing is transparent and upfront. You’ll know exactly what to expect, with no surprises or hidden charges. Please refer to our pricing page. 

Yes—we offer remote online notarization for eligible documents and can help coordinate in-person notarization when needed.

Nope. You can handle everything remotely—we’ve designed this process to be flexible and stress-free, no matter where you are.

We specialize in apostilles and have a 100% success rate so far. Our service is personal, secure, and built for busy professionals.

Yes—if you’re submitting multiple documents at once, just let us know and we’ll provide custom pricing.

Yes, we accept all major credit cards and digital payments for convenience and speed.

While we cannot process an apostille outside of business hours due to the constraints of government, we’re available outside of normal business hours for support upon request. 

Start by clicking “Review My Document” and uploading your paperwork. We’ll take it from there.

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